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  Public Ticket #3765652
Update theme
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  • officialdesipanchayat started the conversation

    i am updating Foxiz Theme 2.5.2 Version But not update 

    show error is "An error occurred while updating Foxiz: Download failed. A valid URL was not provided."

    What Can I Do pls help me

    Attached files:  Screenshot (286).png

  •  213
    Theme Ruby replied

    Hi,

    Thank you for reaching out to us!  

    The error message "An error occurred while updating Foxiz: Download failed. A valid URL was not provided." may occur due to a server-related issue, such as connection timeouts or restrictions, preventing the update from completing successfully.

    To resolve this, we recommend updating the theme manually. You can follow the step-by-step guide in our documentation here: https://help.themeruby.com/foxiz/how-do-i-update-the-theme/

    Feel free to contact us if you have any questions.

    Best regards,