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  Public Ticket #3781435
Cannot locate some demos
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Comments

  • kingbazsy started the conversation
    December 11, 2024 at 6:54am

    Dear Support Team,

    I am unable to locate the demo for https://foxiz.themeruby.com/accessories/ on our website dashboard. Could you please assist me in resolving this issue?

    Thank you for your support.

  •  213
    Theme Ruby replied
    December 11, 2024 at 2:45pm

    Thank you for reaching out to us.

    To resolve this issue, please ensure that both the Foxiz theme and the Foxiz Core plugin are updated to their latest versions. You can follow the instructions in the links below for detailed guidance on how to update:

    Once updated, navigate to Foxiz > Demo Importer in your WordPress dashboard. On this page, please follow these steps:

    1. Click on the Cleanup Import button.
    2. Click on the Update Demos button.

    After completing these steps, you should be able to locate and import the demo you’re looking for.

    If you encounter any further issues, feel free to let us know!

    Best regards,