We would love to understand more about the issue you're facing with the theme. Could you kindly provide more details? We are more than happy to assist you in resolving any challenges you're experiencing.
However, regarding your cancellation request, we are unable to process order cancellations as our team provides support for theme-related inquiries. If you wish to request a refund, we kindly suggest opening a ticket on ThemeForest and providing the reason for your request.
Should you need any further assistance, feel free to contact us.
Thank you for bringing this matter to our attention.
As we are part of the support team, we do not have the authority to process refunds directly. However, we recommend that you submit a refund request through ThemeForest's Refund System. Please provide all the transaction details you shared with us and clearly explain your reason for the request.
Once submitted, our team lead will review your case and take the necessary actions to address your issue.
Please cancel my orderÂ
Thank you for reaching out to us.
We would love to understand more about the issue you're facing with the theme. Could you kindly provide more details? We are more than happy to assist you in resolving any challenges you're experiencing.
However, regarding your cancellation request, we are unable to process order cancellations as our team provides support for theme-related inquiries. If you wish to request a refund, we kindly suggest opening a ticket on ThemeForest and providing the reason for your request.
Should you need any further assistance, feel free to contact us.
Best regards,
Please respond regarding the deactivation of the license from the old domain. I have already contacted you via the following email: [email protected].
Thank you for reaching out.
I have successfully deactivated the license as requested.
If you have any further questions or need additional assistance, please don't hesitate to ask.
Thank you,
Please refund my amount and fast please I request youÂ
Thank you for bringing this matter to our attention.
As we are part of the support team, we do not have the authority to process refunds directly. However, we recommend that you submit a refund request through ThemeForest's Refund System. Please provide all the transaction details you shared with us and clearly explain your reason for the request.
Once submitted, our team lead will review your case and take the necessary actions to address your issue.
Here is the link to open a refund request: ThemeForest Refund Request Page
Thank you for your understanding!
Best regards,