Okay
  Public Ticket #3821455
Can't activate license. Please help ASAP!
Open

Comments

  •  2
    darkstaride started the conversation

    I am trying to activate the theme however I get this error code, There seems to be an issue with remote requests. Could you please check if the hosting allows opening URLs?

    I have double checked and I am able to open curLs.

  •  1
    lahbib replied

    Having the same issue. Can you please lets us know what to do?

  •  2
    darkstaride replied

    @lahbib, it's an issue with on their end because of the SSL certificate. 


    go to wp-content/plugins/foxiz-core/admin

    core.php file  go to line 779

    replace the code with this

    $params = [

    'user-agent' => 'WordPress/' . get_bloginfo( 'version' ) . '; ' . get_bloginfo( 'url' ),

    'timeout'    => 60,
    'sslverify'  => false, // Added for testing

    ];

  •  1
    lahbib replied

    It's working now, thank you

  • woodruffa09 replied

    Line 779 is 

    ],
                'max_upload_size' => [
                    'title'   => esc_html__( 'Max Upload Size', 'foxiz-core' ),
                    'value'   => size_format( wp_max_upload_size() ),
                    'min'     => '32',
                    'passed'  => (int) wp_max_upload_size() >= 33554432,
                    'warning' => esc_html__( 'The post_max_size value is set low. We recommended this value to be at least 32M.', 'foxiz-core' ),
                ],

    ??????

  •  247
    Theme Ruby replied

    Hi,

    Thank you for reaching out!

    It looks like this issue might be related to a server configuration or an API service connection problem.

    Could you try reactivating the theme to see if that resolves the issue?

    If the issue persists, please provide us with the site login credentials via a private support ticket, and we will check it directly to help you activate the theme.

    Feel free to contact us if you have any questions.

    Best regards,