Okay
  Public Ticket #3821763
register to activate
Closed

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  • hal116 started the conversation

    When I try to register this theme, I get the following error:

    There seems to be an issue with remote requests. Could you please check if the hosting allows opening URLs?

    I've tried removing the theme and install on another domain but received the same error.   Deactivated all plugins before trying the therme install. Same results.

    Thanks,

    Hal

    Latest WordPress 6.72

    latest Foxiz update




  •  399
    Theme Ruby replied

    Hi,

    Thank you for reaching out!

    It looks like this issue might be related to a server configuration or an API service connection problem.

    Could you try reactivating the theme to see if that resolves the issue?

    If the issue persists, please provide us with the site login credentials via a private support ticket, and we will check it directly to help you activate the theme.

    Feel free to contact us if you have any questions.

    Best regards,

  • hal116 replied

    That fixed the issue.

    Thanks for your prompt reply.


    Hal

  •  399
    Theme Ruby replied

    Thank you for letting us know! 

    If you need any further assistance, feel free to reach out. We're always here to help.

    Best regards,