Thank you for reaching out. I understand how important it is to get the correct demo installed, and I’m happy to assist you.
Please ensure that you are using the latest version of the theme. To update the Foxiz theme and Foxiz Core plugin to the newest version, kindly refer to the following documentation:
Once updated, navigate to Foxiz > Demo Importer in your WordPress dashboard. On the right-hand side, you will see a button labeled "Update Demo Data." Click on this button to import the latest version of the demo.
If you run into any issues or need further assistance, please don’t hesitate to reach out. I’d be happy to help!
I purchased this theme today to install "Focus" demo, but it is not available in the demos when I installed it on my website.
https://foxiz.themeruby.com/focus/
Please let me know if this is not available to install, I need a full refund.
Hi,
Thank you for reaching out. I understand how important it is to get the correct demo installed, and I’m happy to assist you.
Please ensure that you are using the latest version of the theme. To update the Foxiz theme and Foxiz Core plugin to the newest version, kindly refer to the following documentation:
Once updated, navigate to Foxiz > Demo Importer in your WordPress dashboard. On the right-hand side, you will see a button labeled "Update Demo Data." Click on this button to import the latest version of the demo.
If you run into any issues or need further assistance, please don’t hesitate to reach out. I’d be happy to help!
Best regards,
I have installed it now, but it is not showing any content in the page.
https://heraldberg.com/
I think you have not created any demo content for "Focus". It is showing blank page and it I try to edit the header file it shows nothing.
Hi,
Thank you for your reply.
This issue may be due to an outdated Elementor setting, which is explained in this documentation: https://help.themeruby.com/foxiz/issue-empty-new-demo-data-no-content-after-running-demo-import-feature/
Please check and activate the container, then run a pure installation to see if it resolves the issue.
If the problem persists, please open a private ticket and send us the site login credentials. We will be happy to assist you.
Regards,