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  Public Ticket #3891933
Demo Importer error
Closed

Comments

  • Brett Voss started the conversation

    Every time I try to import a prebuilt website, i get an error message

  •  281
    Theme Ruby replied

    Hi,

    Thank you for reaching out to us.

    The issue may be related to incorrect server configurations, such as PHP settings, resource loading limits, allow_url_fopen being disabled, firewall restrictions, or max_input_vars. We recommend trying the following steps:

    1. Review your server settings or contact your hosting provider to ensure that allow_url_fopen is enabled.
    2. Disable any security modes.
    3. Increase max_input_vars to 10,000 or higher.

    Additionally, please check the System Info (Foxiz > System Info) to confirm that the system requirements are met. This is essential for a smooth import process.

    If you’ve tried these solutions and the issue persists, feel free to provide us with your website login details and the name of the demo you’d like to import. We’ll assist you with the process.

    If you have any further questions, please don’t hesitate to let us know.

    Best regards,