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  Public Ticket #3984880
Theme update problem: "Update failed: Download failed. A valid URL was not provided."
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Comments

  • Udo started the conversation
    May 7, 2025 at 12:40pm

    Hello, 

    When I try to update the Foxiz theme from 2.5.7 to 2.6.1, I get the message "Update failed: Download failed. A valid URL was not provided." 

    Before the theme update I have updated the Foxiz Core Plugin which is now at 2.6.1

    Please advise for help!

    Thank you. 




  •  304
    Theme Ruby replied
    May 8, 2025 at 1:39am

    Hi,

    If you're unable to update the theme via the API, please try the manual update method outlined here: https://help.themeruby.com/foxiz/how-do-i-update-the-theme/

    If not, please submit a a private ticket and include your site login details so we can assist you directly.

    We look forward to helping you!

    Best regards,

  • Udo replied
    May 9, 2025 at 8:06am

    Hello,

    thanks I was able to update the theme manually as described. 

    Thanks!

  •  304
    Theme Ruby replied
    May 10, 2025 at 2:16am

    Glad to hear the issue is resolved.

    Let us know if you have any questions.

    Regards,