Public Ticket #3984880 Theme update problem: "Update failed: Download failed. A valid URL was not provided." Closed
Comments Udo started the conversationMay 7, 2025 at 12:40pmHello, When I try to update the Foxiz theme from 2.5.7 to 2.6.1, I get the message "Update failed: Download failed. A valid URL was not provided." Before the theme update I have updated the Foxiz Core Plugin which is now at 2.6.1Please advise for help!Thank you. 304Theme Ruby repliedMay 8, 2025 at 1:39amHi, If you're unable to update the theme via the API, please try the manual update method outlined here: https://help.themeruby.com/foxiz/how-do-i-update-the-theme/ If not, please submit a a private ticket and include your site login details so we can assist you directly. We look forward to helping you! Best regards,Udo repliedMay 9, 2025 at 8:06amHello,thanks I was able to update the theme manually as described. Thanks! 304Theme Ruby repliedMay 10, 2025 at 2:16amGlad to hear the issue is resolved. Let us know if you have any questions. Regards, Sign in to reply ...
Hello,
When I try to update the Foxiz theme from 2.5.7 to 2.6.1, I get the message "Update failed: Download failed. A valid URL was not provided."
Before the theme update I have updated the Foxiz Core Plugin which is now at 2.6.1
Please advise for help!
Thank you.
Hi,
If you're unable to update the theme via the API, please try the manual update method outlined here: https://help.themeruby.com/foxiz/how-do-i-update-the-theme/
If not, please submit a a private ticket and include your site login details so we can assist you directly.
We look forward to helping you!
Best regards,
Hello,
thanks I was able to update the theme manually as described.
Thanks!
Glad to hear the issue is resolved.
Let us know if you have any questions.
Regards,