I purchased 2 Foxiz themes. I was using both on my previous websites. Now I've deleted those websites. But i wasnt aware that i will need to deactivate code before deleting. So now both theme's purchase code is not working. Can you please reactivate my both purchase code. Please look into this.
You can activate the theme on both your localhost (for development) and your production website, the license allows activation for testing purposes as well.
We’ve also taken care of revoking the previous license activation for your convenience.
i deleted theme before deactivate,. now code is invalid please reactivate my purchase code
Hi,
Thank you for your request.
We have deactivated your license from the previous domain as requested. You may now proceed to activate it on your new site.
If you need any further assistance, please don’t hesitate to let us know.
Best regards,
Hii Team,
I purchased 2 Foxiz themes. I was using both on my previous websites. Now I've deleted those websites. But i wasnt aware that i will need to deactivate code before deleting. So now both theme's purchase code is not working. Can you please reactivate my both purchase code. Please look into this.
I have successfully deactivated the license as requested.
If you have any further questions or need additional assistance, please don't hesitate to ask.
Thank you,
Hello, Can you please deactivate my license from my dev site? I can no longer access it Thank you kindly
Hi,
Thank you for reaching out.
I have successfully deactivated the license as requested.
If you have any further questions or need additional assistance, please don't hesitate to ask.
Thank you,
need help to reactivate my license. currently only using this theme in dev mode on localhost. why need to extend support to submit ticket?
Hi kinglordo,
Thanks for reaching out!
You can activate the theme on both your localhost (for development) and your production website, the license allows activation for testing purposes as well.
We’ve also taken care of revoking the previous license activation for your convenience.
Because your support period has expired quite a while ago. To receive further assistance, you’ll need to renew it. You can find more details here: https://help.market.envato.com/hc/en-us/articles/207886473-Extend-or-renew-Item-Support
Let us know if you have any other questions!
Best regards,