I purchased 2 Foxiz themes. I was using both on my previous websites. Now I've deleted those websites. But i wasnt aware that i will need to deactivate code before deleting. So now both theme's purchase code is not working. Can you please reactivate my both purchase code. Please look into this.
You can activate the theme on both your localhost (for development) and your production website, the license allows activation for testing purposes as well.
We’ve also taken care of revoking the previous license activation for your convenience.
The license is still linked to my old domain jurosedividendos.com.br. I forgot to deactivate the license before deleting that site, and now I cannot access it anymore.
Could you please unlink the license from that domain so I can activate it on my new site?
i deleted theme before deactivate,. now code is invalid please reactivate my purchase code
Hi,
Thank you for your request.
We have deactivated your license from the previous domain as requested. You may now proceed to activate it on your new site.
If you need any further assistance, please don’t hesitate to let us know.
Best regards,
Hii Team,
I purchased 2 Foxiz themes. I was using both on my previous websites. Now I've deleted those websites. But i wasnt aware that i will need to deactivate code before deleting. So now both theme's purchase code is not working. Can you please reactivate my both purchase code. Please look into this.
I have successfully deactivated the license as requested.
If you have any further questions or need additional assistance, please don't hesitate to ask.
Thank you,
Hello, Can you please deactivate my license from my dev site? I can no longer access it Thank you kindly
Hi,
Thank you for reaching out.
I have successfully deactivated the license as requested.
If you have any further questions or need additional assistance, please don't hesitate to ask.
Thank you,
need help to reactivate my license. currently only using this theme in dev mode on localhost. why need to extend support to submit ticket?
Hi kinglordo,
Thanks for reaching out!
You can activate the theme on both your localhost (for development) and your production website, the license allows activation for testing purposes as well.
We’ve also taken care of revoking the previous license activation for your convenience.
Because your support period has expired quite a while ago. To receive further assistance, you’ll need to renew it. You can find more details here: https://help.market.envato.com/hc/en-us/articles/207886473-Extend-or-renew-Item-Support
Let us know if you have any other questions!
Best regards,
Hello Sir,
I purchased the Foxiz theme from Theme Forest. My previous website is no longer accessible, and I cannot deactivate the license from that site.
Please help me reset the license so I can activate it on my new website.
Thank you.
Jiten Kumar
Hi Souqarena,
I have successfully deactivated the license as requested.
If you have any further questions or need additional assistance, please don't hesitate to ask.
Thank you,
Hi, I deleted the theme from my old sites before deactivating the key. Could you reset it?
First key: texturespack.com Second key: typesouls.com
Hi imluann,
We have deactivated the licenses as requested. You can now try activating them on your new website.
Best regards,
Hello,
I purchased the Foxiz theme on ThemeForest.
The license is still linked to my old domain jurosedividendos.com.br. I forgot to deactivate the license before deleting that site, and now I cannot access it anymore.
Could you please unlink the license from that domain so I can activate it on my new site?
I can provide proof of purchase if required.
Thank you for your help.
Hello Rodolpho Bohrer,
I have unlinked the license from your old domain. You can now activate it on your new domain.
Feel free to reach out if you need any further assistance.
Best regards,
Hi, I deleted the theme from my old sites before deactivating the key. Could you reset it?
site : newsdigitalhai.com
Hi Tordenmedia,
I have unlinked the license from your old domain. You can now activate it on your new domain.
Feel free to reach out if you need any further assistance.
Best regards,