Hello i have bought the theme and i installed it for my website https://bala24.gr and i have problem with the size of logo both on pc/tablet/mobile mode. It is very small and i would like you to help me with that. Furthermore i have problem with the query filter on the home page section. When i set a category or slug it seems that it works but when i click publish to take the change i see no changes at. Could you help me? Thank you
The logo appears small due to excessive white space within the image itself. Please check the logo file, remove any transparent spacing around it, and re-upload it. This should resolve the issue.
You can also adjust the logo width using the Elementor block to match your desired size. Please note that for best results on high-resolution screens, the image dimensions should be 2x the displayed logo width.
Regarding the query filter, if you are using a caching plugin, please try clearing the cache and check again.
If the issue still persists, please open a private ticket and provide us with the following:
- A screenshot of the issue along with the relevant URL - Your site login credentials
This will allow us to investigate and assist you more effectively.
Hello i have bought the theme and i installed it for my website https://bala24.gr and i have problem with the size of logo both on pc/tablet/mobile mode. It is very small and i would like you to help me with that. Furthermore i have problem with the query filter on the home page section. When i set a category or slug it seems that it works but when i click publish to take the change i see no changes at. Could you help me? Thank you
Hi,
Thank you for purchasing this theme!
The logo appears small due to excessive white space within the image itself. Please check the logo file, remove any transparent spacing around it, and re-upload it. This should resolve the issue.
You can also adjust the logo width using the Elementor block to match your desired size. Please note that for best results on high-resolution screens, the image dimensions should be 2x the displayed logo width.
Regarding the query filter, if you are using a caching plugin, please try clearing the cache and check again.
If the issue still persists, please open a private ticket and provide us with the following:
- A screenshot of the issue along with the relevant URL
- Your site login credentials
This will allow us to investigate and assist you more effectively.
Regards,