I am writing to report an issue with the article slider on our website. As shown in the attached screenshot, the slider is not functioning as expected. It does not scroll or display the articles correctly.
Could you please investigate and provide your support to resolve this issue as soon as possible?
To further investigate and assist you effectively, could you please send us your website login credentials via a private support ticket for security purposes? Once we receive the access details, we will proceed to check and resolve the issue for you.
This morning, to my great pleasure, I found a notification from you about an update for your FOXIZ theme. After applying the update, the relevant plugin started working properly. I’m really happy with your kind efficiency and timely availability in responding to and resolving issues.
Dear Support Team,
I am writing to report an issue with the article slider on our website. As shown in the attached screenshot, the slider is not functioning as expected. It does not scroll or display the articles correctly.
Could you please investigate and provide your support to resolve this issue as soon as possible?
Thank you in advance for your assistance.
Best regards,
Attached files: 01.png
Hi,
Thank you for reaching out.
To further investigate and assist you effectively, could you please send us your website login credentials via a private support ticket for security purposes? Once we receive the access details, we will proceed to check and resolve the issue for you.
Best regards,
This morning, to my great pleasure, I found a notification from you about an update for your FOXIZ theme. After applying the update, the relevant plugin started working properly. I’m really happy with your kind efficiency and timely availability in responding to and resolving issues.
Hi,
Thank you for the update.
If you have any further questions, please feel free to contact us at any time.
Best regards,
Thanks!