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  Public Ticket #4101802
Problem while Importing a Prebuilt Website
Closed

Comments

  • sghir started the conversation

    Hello dear Support ,

     I tried to import some prebuilt website theme but i can't be imported.

    you will find attached the message of the error.

    waiting for your response 

    Attached files:  import theme.JPG

  •  325
    Theme Ruby replied

    Hi,

    Thank you for reaching out to us.

    The issue may be related to incorrect server configurations, such as PHP settings, resource loading limits, allow_url_fopen being disabled, firewall restrictions, or max_input_vars limitations. We recommend trying the following steps:

    • Review your server settings or contact your hosting provider to ensure that allow_url_fopen is enabled.

    • Disable any security modes.

    • Increase max_input_vars to 10,000 or higher.

    Additionally, please check the System Info via Foxiz > System Info to confirm that all system requirements are met, as this is essential for a smooth demo import process.

    If you’ve tried the above and the issue still persists, please send us your website login details and let us know which demo you’d like to import via a private support ticket. We’ll be happy to assist you with the setup.

    If you have any further questions, feel free to let us know.

    Best regards,