There is a logo in the bottom-left corner of the footer, set according to your theme’s specifications. On the “Safari” browser, the logo is not loading, while on “Firefox” it displays correctly.
If you clear the cache in Safari, the logo reappears temporarily, but after a few page reloads or reopening the website 3–4 times, it disappears again.
Could you please check whether any lazy-load functionality is enabled on your site? If it is, try disabling the lazy-load feature, then clear your Safari cache and reload the page. This will help determine if the lazy-load setting is preventing the footer logo from displaying consistently.
Please let me know if that resolves the issue or if you need any further assistance.
Safari itself does not have a built-in lazy-load feature that you can directly enable or disable. Lazy loading is typically implemented on the website via HTML attributes or JavaScript. Not for browsers like safari.
We’re sorry for any misunderstanding. What we meant is that Safari itself doesn’t have a built-in lazy load feature that can be enabled or disabled. Lazy loading is typically implemented by the website itself, either through HTML or JavaScript.
That’s why we recommend checking if your website is using any optimization plugins that have a lazy load feature. If so, you can try disabling the plugin and testing again to see if the issue persists.
If the problem still occurs, you can send us your website login details via a private support ticket, and we’ll be to investigate further for you.
“I’ve checked myself, and the only plugins installed are yours, along with another plugin for donations. However, even after deactivating that one, the issue still persists.”
There is a logo in the bottom-left corner of the footer, set according to your theme’s specifications. On the “Safari” browser, the logo is not loading, while on “Firefox” it displays correctly.
If you clear the cache in Safari, the logo reappears temporarily, but after a few page reloads or reopening the website 3–4 times, it disappears again.
Attached files: safari.png
firefox.png
Hi,
Thank you for your continued testing.
Could you please check whether any lazy-load functionality is enabled on your site? If it is, try disabling the lazy-load feature, then clear your Safari cache and reload the page. This will help determine if the lazy-load setting is preventing the footer logo from displaying consistently.
Please let me know if that resolves the issue or if you need any further assistance.
Best regards,
Safari itself does not have a built-in lazy-load feature that you can directly enable or disable. Lazy loading is typically implemented on the website via HTML attributes or JavaScript. Not for browsers like safari.
Hi,
We’re sorry for any misunderstanding. What we meant is that Safari itself doesn’t have a built-in lazy load feature that can be enabled or disabled. Lazy loading is typically implemented by the website itself, either through HTML or JavaScript.
That’s why we recommend checking if your website is using any optimization plugins that have a lazy load feature. If so, you can try disabling the plugin and testing again to see if the issue persists.
If the problem still occurs, you can send us your website login details via a private support ticket, and we’ll be to investigate further for you.
Thank you!
“I’ve checked myself, and the only plugins installed are yours, along with another plugin for donations. However, even after deactivating that one, the issue still persists.”