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  Public Ticket #4107398
Can I Deactivate License from Old Domain and Use It on New Domain?
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  • mayarufilmscg started the conversation

    I hope you are doing well.


    I have purchased your theme from ThemeForest and it is currently active on my old domain. I am planning to move my website to a new domain, and I wanted to confirm the following

    Can I deactivate the theme license from the old domain and then activate it on the new domain?

  •  325
    Theme Ruby replied

    Hello,

    Yes, you can deactivate the theme license from your old domain and then activate it on the new domain without any issues.

    If you need assistance, feel free to let us know.

    Best regards,  

  • mayarufilmscg replied

    Could you please provide the exact steps to deactivate the license from the old domain and activate it on the new one? Is there a portal where I can manage my domain activation please provide process

  •  325
    Theme Ruby replied

    Hi,

    Simply go to Foxiz Admin in your dashboard and deactivate the theme. For reference, see:
    https://help.themeruby.com/foxiz/how-to-activate-the-theme/

    Feel free to contact us if you have any questions.

    Thanks,