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  Public Ticket #4502909
Demo Import Error
Closed

Comments

  • vibhorsharms100 started the conversation
    October 6, 2025 at 10:42pm

    Hi

    I have bought the theme just now. I have tried installing the demo for one of the themes (Marketing, Technology), but it's showing an error. Please see the attached screenshot. 

    I am using WordPress Business plan with WordPress Version 6.8.3

    Please help asap.

  •   Theme Ruby replied privately
  • vibhorsharms100 replied
    October 7, 2025 at 6:16pm

    Awaiting resolution. 

    Please help. 

  •  399
    Theme Ruby replied
    October 8, 2025 at 1:54am

    Yes, we’ve responded to your private ticket. We need a bit more information, at least the WordPress login URL. Please check the ticket for our message.

    Thank you for your patience.

    Regards,