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  Public Ticket #4521821
Finding the ruby templates? Finding anything? What did I pay for? It's just elemtor with banners everywhere in neon pink telling me to upgrade and buy things.
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  •  1
    Fenn started the conversation

    What did I pay for? It's just elementor with banners everywhere in neon pink telling me to upgrade and buy things. All I seem to do is delete things to delete huge garage, pink banners delete top 10 list and delete dummy data. This is not what I was led to believe would be the case what's going on? And when I click on the foxiz section, it seems like the most cutting edge, right at the bleeding edge of technology, is that I can hover over a title and it changes colour. it's not exactly groundbreaking.

  •  391
    Theme Ruby replied

    Hi,

    Thank you for reaching out, and I’m very sorry for any inconvenience this may have caused.

    The issues you are seeing are related to Elementor itself. Our theme is fully compatible with the free version of Elementor, but we do not sell or include Elementor Pro, which is why you may see upgrade banners inside the Elementor interface. Those notices are from Elementor, not from the Foxiz theme.

    If you are experiencing any problems with the theme layout or demo setup, we are more than happy to help. Please open a private ticket and provide the following details so we can check everything for you:

    • A screenshot and the URL where the issue appears
    • A short description of the issue
    • Your website login credentials (private ticket only)

    Once we receive this information, we will investigate and assist you as quickly as possible.

    Feel free to contact us if you have any questions.

    Regards.