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  Public Ticket #4525846
Ruby Template Display Problems
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  • mlou1 started the conversation

    I purchased Foxiz and am using the Melody template. I can't get any of the Ruby Templates to display. I have tried everything. What do I need to do to get the Melody Footer to display globally?? The Melody Header? I'm having to build everything from scratch, which defeats the purpose of buying a theme, because nothing seems to connect. 

  •  399
    Theme Ruby replied

    Hi,

    Thank you for reaching out to us.

    Regarding the Header and Footer layout, please kindly refer to the documentation below, which explains how to configure and manage them correctly in Foxiz:

    We hope these guides help you understand where and how to configure the Header and Footer settings.

    If the documentation does not fully resolve your issue, please feel free to share the demo URL you have imported so we can review it more carefully and guide you accordingly. Additionally, screenshots highlighting the issue and a brief description of what you’re experiencing would be very helpful, so we can provide more detailed assistance.

    Feel free to reach out if you need any further help.

    Regards.