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  Public Ticket #4529338
Why The Import Demo is not import the theme like demo
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  • [email protected] started the conversation

    Why The Import Demo is not import the theme like demo

  •  404
    Theme Ruby replied

    Hi,

    Thank you for your message.

    The demo import ensures that the layout and structure are imported exactly as shown in the demo. However, images are blurred or replaced with placeholders due to copyright restrictions, so they will not appear with the same quality as in the demo.

    You can simply replace the demo content with your own posts and upload your own high-quality images, and everything will display correctly.

    Feel free to contact us if you need any further assistance.

    Regards.

  • ttvdenis1 replied

    I noticed the Popcult layout on your demo site. I would like to recreate this exact design on my website.

    However, the Popcult demo does not appear in the demo importer. Could you please guide me on:

    https://foxiz.io/popcult/

  •  404
    Theme Ruby replied

    Thank you for reaching out.

    Please make sure you are using the latest version of the theme and required plugins. You can follow this guide to update the theme correctly:

    https://help.themeruby.com/foxiz/how-do-i-update-the-theme/

    After updating, please go to the Demo Import page and click the Refresh Data button located at the top-right corner of the screen. This will reload and update the available demo list, including newly added demos.

    If the issue persists after these steps, feel free to let us know and we’ll be happy to assist further.

    Best regards,