Hi,

Thank you for reaching out!

This issue may be related to your hosting configuration, such as:

• The allow_open_url directive being disabled

• ModSecurity being enabled

• Or the theme license not being correctly linked to your website

Please kindly double-check these settings and try importing the demo again.

If the issue still persists, for security reasons, please provide the following details via a private support ticket only:

• WordPress admin login credentials

• The demo name you wish to import

• cPanel login credentials for your hosting

Once we receive this information, we will investigate the issue further and assist you as quickly as possible.

Thank you very much for your cooperation.

Best regards,