Good morning, I'm not an expert. I've set up the entire website www.coriumrivista.com, but I can't seem to add paid articles. I go to the article section and check "Paid subscribers only" in the right column. But a window opens and tells me to log in. When I enter my WordPress credentials, it says I don't have permission to do so. Can you fix this? Thanks.
This issue seems to be related to user permissions or the membership/paywall plugin settings, not a direct theme feature. The “Paid subscribers only” option is usually handled by the membership plugin, so the account being used may not have the required permission, or the plugin may need additional configuration.
Please make sure you are logged in with an Administrator account and also check the membership/plugin settings. If the issue persists, we recommend contacting the plugin’s support team, as they can check the permission/login behavior more accurately.
Feel free to let us know if they confirm the issue is related to the theme.
Good morning, I'm not an expert. I've set up the entire website www.coriumrivista.com, but I can't seem to add paid articles. I go to the article section and check "Paid subscribers only" in the right column. But a window opens and tells me to log in. When I enter my WordPress credentials, it says I don't have permission to do so. Can you fix this? Thanks.
Thank you for the details.
This issue seems to be related to user permissions or the membership/paywall plugin settings, not a direct theme feature. The “Paid subscribers only” option is usually handled by the membership plugin, so the account being used may not have the required permission, or the plugin may need additional configuration.
Please make sure you are logged in with an Administrator account and also check the membership/plugin settings. If the issue persists, we recommend contacting the plugin’s support team, as they can check the permission/login behavior more accurately.
Feel free to let us know if they confirm the issue is related to the theme.
Regards.