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Public Tickets

robjdeville Menu CustomizationClosed   Foxiz   Updated August 10, 2024 at 3:32pm   10 Most recent comment from Theme Ruby:Thank you very much! iwizar Refund status of Pixwell Magazine ThemeClosed   Pixwell   Updated August 8, 2024 at 3:13am   2 Most recent comment from Theme Ruby:Hi, Thank you for reaching out. It seems you opened a ticket regarding the refund one month ago. Our team leader has responded to you about this matter. Please check your email inbox for further detai ... AndroidPortalSK Related posts - not working as intendedClosed   Foxiz   Updated August 4, 2024 at 3:38am   2 Most recent comment from Theme Ruby:Hi, Thank you for purchasing this theme. In version 2.4 and above, we introduced new orders for related posts, with the default set to random to display a wider variety of posts. This might be causing ... Opeyemi123453 license for subdomainClosed   Foxiz   Updated July 29, 2024 at 1:25am   6 Most recent comment from Theme Ruby:Hi, Thank you for reaching out. Usually, installing on a subdomain or subfolder does not require a new purchase code. Please open a private ticket and provide detailed information about the issue. We ... Ehnalis When the search button is clicked in the header, it should automatically focus the search input box for typingClosed   Foxiz   Updated July 26, 2024 at 1:56pm   2 Most recent comment from Theme Ruby:Hi, By default, Foxiz allows input focus when clicking on the search form. However, some mobile browsers may prevent this behavior due to their specific security or compatibility. I hope this clarifie ... Hamid Table of Content CustomizationClosed   Foxiz   Updated July 25, 2024 at 9:45am   4 Most recent comment from Theme Ruby:Hi, Thank you for your update. 1. The table of contents links' typography is based on the H5 font. To edit the H5 font settings, please navigate to Theme Options > Typography > H5 Tag. Changing t ... matthewgiannelis Giannelis Bullet points not showingClosed   Foxiz   Updated July 24, 2024 at 5:08am   2 Most recent comment from Theme Ruby:Hi, We have just released the new theme version 2.4.2 to resolve the list style issue with WordPress 6.6.x. Please update. We hope this will solve the issue. Please let us know if you have any request ... Marcos Error when saving the logo in the panelClosed   Foxiz   Updated July 23, 2024 at 2:11am   3 Most recent comment from Theme Ruby:Hi, Thank you for reaching out! This issue may be due to the logo block having its own settings, which override the global settings in the theme options. To resolve it, you just need to edit the heade ... darkmoviesinfos Author page redirected to home pageClosed   Newsmax   Updated July 18, 2024 at 1:27pm   4 Most recent comment from Theme Ruby:Thank you very much! daydreamrocku Facebook SharingClosed   Foxiz   Updated July 16, 2024 at 1:51pm   2 Most recent comment from Theme Ruby:Hi, Please create a Facebook App ID and then navigate to Theme Options > SEO Optimized > Facebook App ID. Input your App ID there, and this should resolve your issue.https://ibb.co/Qc12PhgTo create ap ... Adminpop Request for Front-End Posting Feature Addition to Foxiz ThemeClosed   Foxiz   Updated July 16, 2024 at 1:16pm   5 Most recent comment from Theme Ruby:Hi, You can edit the content and use the Live Blog - Ruby to add your updates: https://ibb.co/z2gp3Vx.  To update, simply add a new Live Blog - Ruby above the old block. This way, you can update your ... pdroffice email notification not going outClosed   Foxiz   Updated July 16, 2024 at 1:08pm   4 Most recent comment from Theme Ruby: