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Public Tickets

Tosin Oluwalowo Google Search issuesClosed   Foxiz   Updated October 4, 2024 at 1:21pm   2 Most recent comment from Theme Ruby:Thank you for reaching out to us regarding your Google search rankings. I'm sorry to hear about the drop in your rankings after switching to our theme. While we do try to optimize SEO within the ... Marcos Vinicius ::MarkerClosed   Foxiz   Updated October 3, 2024 at 1:36pm   16 Most recent comment from Theme Ruby:Glad you figured it out! Have a great day! Best regards, ajagunemma FontClosed   Foxiz   Updated October 1, 2024 at 4:07pm   2 Most recent comment from Theme Ruby:Hi, Thank you for purchasing this theme! The font used is Gabarito. You can find it here: https://fonts.google.com/specimen/Gabarito I hope this helps! Regards,  naama30 demoClosed   Foxiz   Updated September 29, 2024 at 2:39pm   2 Most recent comment from Theme Ruby:Hi, Thank you for reaching out! All demos support dark mode, and this demo is built with a dark style for the homepage. For other pages, the style will adjust based on the browser's mode. However ... Kingsley Neji About Foxiz TimeClosed   Foxiz   Updated September 23, 2024 at 2:48am   2 Most recent comment from Theme Ruby:Hi, Thank you for reaching out! Please navigate to Theme Options > SEO Optimized and try turning off the option to "Show Updated Date on Google Search." This setting creates a fake publication date t ... gabrielel1370 Make last elementor sidebar stickyClosed   Foxiz   Updated September 23, 2024 at 2:04am   7 Most recent comment from Theme Ruby:Thank you very much! naama30 elemntorClosed   Foxiz   Updated September 21, 2024 at 2:27pm   2 Most recent comment from Theme Ruby:Hi, Thank you for your feedback. The notice is related to the WooCommerce template (shop) and is not related to the Elementor plugin. This will not affect your website; however, we will provide an upd ... naama30 update after license renewalClosed   Foxiz   Updated September 19, 2024 at 1:58am   2 Most recent comment from Theme Ruby:Hi, I have responded to you in the private ticket with the same questions. Please check it again! Regards, Hoàng Where do I edit if I want to add this to category?Closed   Foxiz   Updated September 18, 2024 at 2:18am   2 Most recent comment from Theme Ruby:Hi, This is the subcategory of the default category heading, and unfortunately, it cannot be limited the total subcategories. However, you can create your own category header using the Category Templa ... corkkid How to import blocks/sections from multiple demosClosed   Foxiz   Updated September 16, 2024 at 2:13pm   2 Most recent comment from Theme Ruby:Hi, Thank you for purchasing our theme! To assist you more effectively, we kindly ask for a bit more information. Could you please open a private ticket and send us a screenshot of the issue, along wi ... notdefteri New purchase and urgent help! I bought theme but I still can't use foxiz theme helpClosed   Foxiz   Updated September 14, 2024 at 9:17am   5 Most recent comment from Theme Ruby:Hi, Thank you for your reply! The website speed can vary due to several factors, each playing a role in its performance. These factors include hosting quality, website optimization, images and network ... Hoàng error "auto Load Next Posts Feature on", help meClosed   Foxiz   Updated September 13, 2024 at 2:59am   2 Most recent comment from Theme Ruby:Hi,Thank you for purchasing our theme! To assist you effectively, we need a bit more information, Please open a private ticket and send us: - Relevant URLs related to the issue. - Please provide login ... bibek15 Category pages on my WordPress site are not displaying properly.Closed   Foxiz   Updated September 13, 2024 at 2:51am   2 Most recent comment from Theme Ruby:Hi, The category for this demo uses the Ruby Template for display, so please ensure the "Global WP Query" settings have been set up correctly. Please refer to the following link for guidance: https:// ... AndyHTu Foxiz 2.4.3 Updating FailedClosed   Foxiz   Updated September 13, 2024 at 2:41am   4 Most recent comment from Theme Ruby:Hi, We have replied to you via private tickets and requested further information to assist you. Just a quick note regarding theme and plugin updates: You only need to deactivate the Envato Market plug ... Ikki1990 SEO Title ArticlesClosed   Foxiz   Updated September 9, 2024 at 3:56am   2 Most recent comment from Theme Ruby:Hi, Thank you for reaching out! The theme uses standard WordPress functionality to generate the title tag. If you would like to control the title tag of single posts, we recommend using a third-party ...