Public Tickets
Samuele
Logo in Footer Not Displayed on Safari Browser
Foxiz
Updated 8 hours ago
5
Most recent comment from Samuele:“I’ve checked myself, and the only plugins installed are yours, along with another plugin for donations. However, even after deactivating that one, the issue still persists.”
miliwojevic
A question about functionalityClosed
Foxiz
Updated 16 hours ago
5
Most recent comment from Theme Ruby:Hi,
Thank you for your feedback. No worries, we completely understand your point.
We appreciate your suggestion and will keep it in mind as we continue to improve the theme while maintaining performan ...
Abhiaries
Please Reactivate my purchase codeClosed
Foxiz
Updated 21 hours ago
8
Most recent comment from Theme Ruby:Hi kinglordo,
Thanks for reaching out!
You can activate the theme on both your localhost (for development) and your production website, the license allows activation for testing purposes as well.
We� ...
Samuele
Dark Mode Issue – Theme Not Updating Based on Device SettingClosed
Foxiz
Updated 4 days ago
9
Most recent comment from Samuele:Okay! Thank you. I’ll wait to hear from you.
ajaffarali
Dark Mode in Home Page Only
Foxiz
Updated 4 days ago
4
Most recent comment from Theme Ruby:Hi,
It seems the issue is related to the margin spacing between elements. Please use padding for the them instead, and try setting the section's margin to 0 or -1. That should resolve the issue.
...
Samuele
Unable to Translate the Term “Contents” from the Attached ImageClosed
Foxiz
Updated 5 days ago
5
Most recent comment from Samuele:Thanks!
Samuele
Question about the purpose of the “Automatic Updates” featureClosed
Foxiz
Updated 5 days ago
3
Most recent comment from Samuele:Thanks for your clarification! Really appreciated!
Samuele
Article Slider Not Working – See Attached ScreenshotClosed
Foxiz
Updated 5 days ago
5
Most recent comment from Samuele:Thanks!
Samuele
How to Mark an Article as Trending?Closed
Foxiz
Updated 5 days ago
5
Most recent comment from Samuele:Thanks!
Samuele
Weather” Widget Not Working Despite Following All InstructionsClosed
Foxiz
Updated 5 days ago
5
Most recent comment from Samuele:Thanks!
Samuele
Article View Count Behaving Inconsistently Across Devices + Manual Edit InquiryClosed
Foxiz
Updated 5 days ago
5
Most recent comment from Samuele:Thanks!
Samuele
Missing “Dashboard” Menu Item After Theme Change – Urgent Client RequirementClosed
Foxiz
Updated 5 days ago
5
Most recent comment from Samuele:Thanks!
TVDinner
editing existing template
Foxiz
Updated 5 days ago
3
Most recent comment from Theme Ruby:Hi,
Thank you for getting in touch!
To update your top menu:
In your WordPress dashboard, go to Ruby Templates.
Find the Header template and click Edit with Elementor.
Hover over the menu block y ...
lisianne
add css declaration from Foxiz Admin?
Foxiz
Updated 5 days ago
2
Most recent comment from Theme Ruby:Hi,
Thank you for your question. To apply your custom CSS quickly, please follow these steps:
Log in to your WordPress dashboard.
Go to Appearance > Customize.
Click on Additional CSS in the left ...
upaligroupweb
Add search on mobile menu
Foxiz
Updated 5 days ago
4
Most recent comment from Theme Ruby:Hi,
Sorry for the confusion.
To activate the search form in the collapsed section, please go to: Theme Options > Header > Mobile Header > Search Form, then turn it on. Then refer to the screenshot h ...