Public Tickets
NIKOLAOS
An error on the leave a comment section on mobile devicesClosed
Foxiz
Updated 6 days ago
3
Most recent comment from Theme Ruby:Thank you for the update.
Feel free to contact us if you need further assistance.
Best regards,
Muhammad Ahsan Iqbal
User managementClosed
Foxiz
Updated 1 week ago
2
Most recent comment from Theme Ruby:Thank you for reaching out to us.
To create a registration or login page, you may refer to the following guides:
Guide to Creating a Login Page
Guide to Creating a Registration Page
For setting up a b ...
itschirag1302
How to Edit the "Latest News" and "Top News" Headings in Foxiz Theme's Mega MenuClosed
Foxiz
Updated 1 week ago
2
Most recent comment from Theme Ruby:Thank you for your inquiry.
You can change the "Latest News" and "Top News" headings in the default Foxiz theme through the theme's translation feature. Please follow the instructions provided in ...
Shaheer Abdullah
Facing an error while import demoClosed
Foxiz
Updated 1 week ago
2
Most recent comment from Theme Ruby:Thank you for reaching out to us.
The issue may be related to incorrect server configurations, such as PHP settings, resource loading limits, allow_url_fopen being disabled, firewall restrictions, or ...
NIKOLAOS
Custom HTMLClosed
Foxiz
Updated 2 weeks ago
5
Most recent comment from Theme Ruby:Thank you for your reply. To assist you effectively, we need a bit more information:
- Could you please provide the elevant URLs related to the issue.
- Please provide login credentials for accessing ...
adrenalinas
List iconsClosed
Foxiz
Updated 2 weeks ago
2
Most recent comment from Theme Ruby:To apply the custom CSS code across your site, follow these steps:
Steps to Add Custom CSS:
Navigate to Customize Section
Go to Appearance > Customize.
Select Additional CSS from the options.
Inser ...
ukwordgirl
Theme not working... in the slightest.Closed
Foxiz
Updated 2 weeks ago
3
Most recent comment from Theme Ruby:Thank you for purchasing our theme!
It seems the problem is caused by an incorrect installation package. To resolve this, please:
Unzip the downloaded package.
Locate the foxiz.zip file inside.
Use th ...
GentlemanJack
Text block in front of the galleryClosed
Foxiz
Updated 3 weeks ago
4
Most recent comment from Theme Ruby:Thank you for your message. I understand you're looking to adjust the order in which the content and gallery are displayed on your site. However, I need a bit more clarification to assist you bet ...
yunus1453
how to cancel old domain registered code?Closed
Foxiz
Updated December 23, 2024 at 3:03pm
2
Most recent comment from Theme Ruby:We have already helped you deactivate the license. Please proceed with activating the theme on your main website now.
If you encounter any further issues, feel free to let us know, and we’ll be happ ...
officialdesipanchayat
My Website Home Page some error then show error in google search console Unparsable structured dataClosed
Foxiz
Updated December 23, 2024 at 11:30am
2
Most recent comment from Theme Ruby:Thank you for reaching out to us.
We have just checked your website using the Rich Results Test tool, and everything appears to be in excellent condition with no issues or warnings detected. It seems ...
Kausik Majumdar
Resolving an issue with templateClosed
Foxiz
Updated December 23, 2024 at 5:43am
2
Most recent comment from Theme Ruby:Thank you for reaching out to us.
You can manually add a category to the block by following these steps:
Please go to this page and click Edit with Elementor.
Select the block you want to edit and cli ...
pk224285
Cross broowsers - website it not rendersing properlyClosed
Foxiz
Updated December 23, 2024 at 2:00am
2
Most recent comment from Theme Ruby:Thank you for reaching out. Based on your description, the issue might be related to browser cache. You can try first:
Clear Cache: Clear the cache on Google Chrome and Safari, and then refresh the pa ...
Bart
Missing Front Page contentClosed
Foxiz
Updated December 17, 2024 at 2:00pm
2
Most recent comment from Theme Ruby:Thank you for reaching out!
This issue may be due to the container not being activated in Elementor or an error during the import process.
First, could you please check if the Flexbox container is act ...
abheadlines
Cancel my foxzi please refund my amountClosed
Foxiz
Updated December 17, 2024 at 5:44am
6
Most recent comment from Theme Ruby:Thank you for bringing this matter to our attention.
As we are part of the support team, we do not have the authority to process refunds directly. However, we recommend that you submit a refund reques ...
JamesGil
Generate UCSS Litespeed CacheClosed
Foxiz
Updated December 16, 2024 at 2:55pm
5
Most recent comment from Theme Ruby:We’ve made efforts to streamline the CSS as much as possible to ensure optimal performance. All the CSS included in the theme is necessary for the proper functioning of the theme’s features. As th ...