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Public Tickets

Chiangraitimes Add header to Foxiz Mobile ThemeClosed   Foxiz   Updated November 20, 2024 at 5:38am   2 Most recent comment from Theme Ruby:Hi, Thank you for reaching out to us. The issue with the logo not displaying might be related to an SSL configuration. You can refer to this guide for troubleshooting:https://help.themeruby.com/foxiz/ ... Ehnalis How to import the Mobile Tus Header from demo data in newer FoxisClosed   Foxiz   Updated November 19, 2024 at 12:35am   6 Most recent comment from Theme Ruby:Hi, Thank you for your response!  Feel free to reach out if you need any support.  Best regards, António questionClosed   Foxiz   Updated November 18, 2024 at 2:56pm   6 Most recent comment from Theme Ruby:Hi, Thank you for reaching out!   Regarding your question about Auto Ads in Google AdSense, you can integrate Auto Ads by adding the code once, and it will automatically display ads across your websi ... officialdesipanchayat Update themeClosed   Foxiz   Updated November 18, 2024 at 1:59pm   2 Most recent comment from Theme Ruby:Hi, Thank you for reaching out to us!   The error message "An error occurred while updating Foxiz: Download failed. A valid URL was not provided." may occur due to a server-related issue, such as con ... Yaovi Marius Miguel Blank page after installing template. updatedClosed   Foxiz   Updated November 15, 2024 at 11:35pm   2 Most recent comment from Theme Ruby:Hi, Thank you for reaching out! This issue may be due to the container not being activated in Elementor or an error during the import process. First, could you please check if the Flexbox container i ... kevwbm Table of contents iconClosed   Foxiz   Updated November 13, 2024 at 2:26pm   4 Most recent comment from Theme Ruby:Thank you.Have a great day.Regards. marwan helpClosed   Foxiz   Updated November 12, 2024 at 1:54am   2 Most recent comment from Theme Ruby:Hi, Thank you for reaching out! Foxiz supports Google Tag Manager. To enable it, please go to Foxiz Admin > GTM & GA4, input your Google Tag Manager ID in the designated field, and click Save Changes ... Sepano Issue with Home Page Display After Demo Import on Foxiz ThemeClosed   Foxiz   Updated November 11, 2024 at 1:15pm   4 Most recent comment from Theme Ruby:Hi,Thank you for informing us.We have responded to the information request in Private Ticket #3760383Best regards. marwan helpClosed   Foxiz   Updated November 8, 2024 at 2:26am   2 Most recent comment from Theme Ruby:Hi, Thank you for reaching out! As per Envato's policy, each theme license is intended for use on a single website. However, for your convenience, the theme does allow installation on a subdomain ... Winston Unable to add pluginsClosed   Foxiz   Updated November 6, 2024 at 12:57am   2 Most recent comment from Theme Ruby:Thank you for reaching out! It seems that you are using a multisite setup. Installing a plugin on a multisite network is a bit different from a single-site setup. Please refer to this YouTube tutorial ... Winston I am unable to add pluginsClosed   Foxiz   Updated November 6, 2024 at 12:55am   2 Most recent comment from Theme Ruby:Thank you for purchasing this theme! To install the plugin, please navigate to Plugins > Add New in your WordPress dashboard. If you're unable to install the plugin, this may be due to hosting co ... agegamer247 Demo installation not workingClosed   Foxiz   Updated October 28, 2024 at 3:14am   2 Most recent comment from Theme Ruby:I just responded to you in the private ticket. Could you please take a closer look? I apologize for any delay. While we strive to respond to customers as quickly as possible, there can be delays due t ... gabrielel1370 Floating social buttons barClosed   Foxiz   Updated October 23, 2024 at 2:38am   2 Most recent comment from Theme Ruby:Hi, Thank you for reaching out! At the moment, Foxiz does not support social sharing features like the one you mentioned. To display a floating share button on the left edge of the screen, we would ne ... outkatarta How to add section recipes print to my posts in recipes thèmeClosed   Foxiz   Updated October 16, 2024 at 1:07pm   2 Most recent comment from Theme Ruby:Hi, Thank you for purchasing this theme. The recipe is created using the third-party plugin WP Recipe Maker. To set up the print button, please refer to this guide: Print Recipes. I hope this helps! ... Pikascreation how to add subtitles in a post?Closed   Foxiz   Updated October 10, 2024 at 11:37am   2 Most recent comment from Theme Ruby:Hi, To add a post tagline, please navigate to the post editor, scroll down to the bottom, and find:  Single Post Settings > Tagline & Highlights. You can refer to this guide for more details:  https ...