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Public Tickets

NIKOLAOS Custom HTMLClosed   Foxiz   Updated January 7, 2025 at 1:01am   5 Most recent comment from Theme Ruby:Thank you for your reply. To assist you effectively, we need a bit more information: - Could you please provide the elevant URLs related to the issue. - Please provide login credentials for accessing ... adrenalinas List iconsClosed   Foxiz   Updated January 2, 2025 at 2:14pm   2 Most recent comment from Theme Ruby:To apply the custom CSS code across your site, follow these steps: Steps to Add Custom CSS: Navigate to Customize Section Go to Appearance > Customize. Select Additional CSS from the options. Inser ... ukwordgirl Theme not working... in the slightest.Closed   Foxiz   Updated January 2, 2025 at 2:18am   3 Most recent comment from Theme Ruby:Thank you for purchasing our theme! It seems the problem is caused by an incorrect installation package. To resolve this, please: Unzip the downloaded package. Locate the foxiz.zip file inside. Use th ... GentlemanJack Text block in front of the galleryClosed   Foxiz   Updated December 30, 2025 at 4:04am   4 Most recent comment from Theme Ruby:Thank you for your message. I understand you're looking to adjust the order in which the content and gallery are displayed on your site. However, I need a bit more clarification to assist you bet ... officialdesipanchayat My Website Home Page some error then show error in google search console Unparsable structured dataClosed   Foxiz   Updated December 23, 2024 at 11:30am   2 Most recent comment from Theme Ruby:Thank you for reaching out to us. We have just checked your website using the Rich Results Test tool, and everything appears to be in excellent condition with no issues or warnings detected. It seems ... Kausik Majumdar Resolving an issue with templateClosed   Foxiz   Updated December 23, 2024 at 5:43am   2 Most recent comment from Theme Ruby:Thank you for reaching out to us. You can manually add a category to the block by following these steps: Please go to this page and click Edit with Elementor. Select the block you want to edit and cli ... pk224285 Cross broowsers - website it not rendersing properlyClosed   Foxiz   Updated December 23, 2024 at 2:00am   2 Most recent comment from Theme Ruby:Thank you for reaching out. Based on your description, the issue might be related to browser cache. You can try first: Clear Cache: Clear the cache on Google Chrome and Safari, and then refresh the pa ... Bart Missing Front Page contentClosed   Foxiz   Updated December 17, 2024 at 2:00pm   2 Most recent comment from Theme Ruby:Thank you for reaching out! This issue may be due to the container not being activated in Elementor or an error during the import process. First, could you please check if the Flexbox container is act ... abheadlines Cancel my foxzi please refund my amountClosed   Foxiz   Updated December 17, 2024 at 5:44am   6 Most recent comment from Theme Ruby:Thank you for bringing this matter to our attention. As we are part of the support team, we do not have the authority to process refunds directly. However, we recommend that you submit a refund reques ... JamesGil Generate UCSS Litespeed CacheClosed   Foxiz   Updated December 16, 2024 at 2:55pm   5 Most recent comment from Theme Ruby:We’ve made efforts to streamline the CSS as much as possible to ensure optimal performance. All the CSS included in the theme is necessary for the proper functioning of the theme’s features. As th ... fahadruqyya need same theme for subdomain siteClosed   Foxiz   Updated December 16, 2024 at 5:42am   4 Most recent comment from Theme Ruby:Thank you for your clarification. If the subdomain is solely for translation purposes and not a separate live website, you can absolutely use the same theme on your subdomain without any issues. You c ... fahadruqyya single post content size increaseClosed   Foxiz   Updated December 14, 2024 at 4:26am   2 Most recent comment from Theme Ruby:Thank you for reaching out. The font size for single post content is influenced by the Website Body option located in Theme Options > Typography > Website Body. However, please note that this option a ... kingbazsy Cannot locate some demosClosed   Foxiz   Updated December 11, 2024 at 2:45pm   2 Most recent comment from Theme Ruby:Thank you for reaching out to us. To resolve this issue, please ensure that both the Foxiz theme and the Foxiz Core plugin are updated to their latest versions. You can follow the instructions in the ... Diego Elias Enable Podcast in Theme optionsClosed   Foxiz   Updated December 9, 2024 at 4:12am   2 Most recent comment from Theme Ruby:Thank you for your feedback! It appears there may be a bug in the settings. Please open a private ticket and provide us with your site login credentials so we can investigate and help resolve this iss ... qnetofficial footer multi languageClosed   Foxiz   Updated December 8, 2024 at 3:25pm   2 Most recent comment from Theme Ruby:Thank you for reaching out. To create language-specific footers, you can use WPML's String Translation feature. This allows you to translate any static content within the footer, such as text or ...