Public Tickets
corkkid
How to import blocks/sections from multiple demosClosed
Foxiz
Updated September 16, 2024 at 2:13pm
2
Most recent comment from Theme Ruby:Hi,
Thank you for purchasing our theme!
To assist you more effectively, we kindly ask for a bit more information. Could you please open a private ticket and send us a screenshot of the issue, along wi ...
notdefteri
New purchase and urgent help! I bought theme but I still can't use foxiz theme helpClosed
Foxiz
Updated September 14, 2024 at 9:17am
5
Most recent comment from Theme Ruby:Hi,
Thank you for your reply!
The website speed can vary due to several factors, each playing a role in its performance. These factors include hosting quality, website optimization, images and network ...
Hoàng
error "auto Load Next Posts Feature on", help meClosed
Foxiz
Updated September 13, 2024 at 2:59am
2
Most recent comment from Theme Ruby:Hi,Thank you for purchasing our theme!
To assist you effectively, we need a bit more information, Please open a private ticket and send us:
- Relevant URLs related to the issue.
- Please provide login ...
bibek15
Category pages on my WordPress site are not displaying properly.Closed
Foxiz
Updated September 13, 2024 at 2:51am
2
Most recent comment from Theme Ruby:Hi,
The category for this demo uses the Ruby Template for display, so please ensure the "Global WP Query" settings have been set up correctly. Please refer to the following link for guidance:
https:// ...
AndyHTu
Foxiz 2.4.3 Updating FailedClosed
Foxiz
Updated September 13, 2024 at 2:41am
4
Most recent comment from Theme Ruby:Hi,
We have replied to you via private tickets and requested further information to assist you.
Just a quick note regarding theme and plugin updates:
You only need to deactivate the Envato Market plug ...
Ikki1990
SEO Title ArticlesClosed
Foxiz
Updated September 9, 2024 at 3:56am
2
Most recent comment from Theme Ruby:Hi,
Thank you for reaching out!
The theme uses standard WordPress functionality to generate the title tag.
If you would like to control the title tag of single posts, we recommend using a third-party ...
derar
Theme appearanceClosed
Foxiz
Updated September 9, 2024 at 3:31am
2
Most recent comment from Theme Ruby:Hi,
Thank you for reaching out!
This issue may be caused by the Elementor. I have replied to you in another ticket. Please check that ticket for more details.
Regards,
globala5
Import Demo FailedClosed
Foxiz
Updated September 4, 2024 at 12:22pm
2
Most recent comment from Theme Ruby:Hi,
Thank you for reaching out!
This issue may be due to the `max_input_vars` setting on the hosting. I have responded in another ticket—please check it for further details.
Regards,
chandreyeeiam
I have categories as my menu, but whenever I am clicking on the menu categoriesClosed
Foxiz
Updated September 4, 2024 at 10:47am
5
Most recent comment from Theme Ruby:Thank you for your update. I'm glad you figured it out! Have a great day!
Regards,
alborga
removeClosed
Foxiz
Updated August 30, 2024 at 2:00am
2
Most recent comment from Theme Ruby:Hi,
To address the issue with the popular section, please navigate to Theme Options > Single Post > Related & Popular > Popular Section. Then, remove the Ruby template shortcode (leave the text area s ...
EliaCreative
Article scroll line colorClosed
Foxiz
Updated August 28, 2024 at 3:17pm
5
Most recent comment from EliaCreative:Ok, thank!
Marcos Vinicius
Meta DateClosed
Foxiz
Updated August 26, 2024 at 3:04am
4
Most recent comment from Theme Ruby:Thank you for your reply.
To better assist you, could you please confirm if you are using Elementor Pro? We’re a bit unclear on the current setup and would like to ensure we understand your situatio ...
atum101
Need to knowClosed
Foxiz
Updated August 25, 2024 at 9:43am
2
Most recent comment from Theme Ruby:Hi,
Thank you for reaching out!
Currently, Foxiz does not support comments on the attachment page. If you would like to enable this feature, please open a private ticket and provide us with the site l ...
Rémy
Creation template category to print subcategoryClosed
Foxiz
Updated August 22, 2024 at 3:49am
10
Most recent comment from Theme Ruby:Hi,
Thank you for your response. While editing and configuring the site falls outside of our standard support coverage, we've gone ahead and set up that category for you as a courtesy.
To apply t ...
Hoàng
Hỗ trợ cấu hình theme Personalized NewsClosed
Foxiz
Updated August 18, 2024 at 2:40am
2
Most recent comment from Theme Ruby:Hi,
Thank you for purchasing this theme.
1. To add the post tags and My Interests section, you can use the "Taxonomy List" blocks. For post tags, use the "Taxonomy List 6" block, and for the My Intere ...