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Public Tickets

Visionnaire_media style on custom meta widgetClosed   Foxiz   Updated February 5, 2025 at 2:23pm   2 Most recent comment from Theme Ruby:Hi, Thank you for reaching out to us. Please try clearing your cache to see if your custom CSS takes effect, as caching might be causing the issue. If that doesn’t work, try adding !important to you ... rishishdixit Website not showing admin panel after re-installClosed   Foxiz   Updated February 3, 2025 at 1:42am   2 Most recent comment from Theme Ruby:Hi, Thank you for reaching out! To assist you effectively, Please open a private ticket and provide us: - Could you please provide screenshots highlighting the specific issue you’re encountering? - ... Muhammad Waqar Akram Custom Post Type - No Video OptionsClosed   Foxiz   Updated January 28, 2025 at 12:27pm   4 Most recent comment from Theme Ruby:We sincerely apologize for the inconvenience. The feature you’re looking for isn’t included in the theme’s default functionality. Custom post types typically don’t support post formats, wh ... MadeByRashid Demo Import and SEOClosed   Foxiz   Updated January 27, 2025 at 2:20pm   9 Most recent comment from Theme Ruby:Thank you for your suggestion. We will forward it to our development team for review regarding feasibility and consider including it in future updates. Should you have any additional ideas or question ... videojme chnage last updated metaClosed   Foxiz   Updated January 26, 2025 at 3:17am   2 Most recent comment from Theme Ruby:Thank you for reaching out!   To control the meta information in a single post, please navigate to:  Theme Options > Single Posts > Entry Meta.   For more details, you can refer to this guide:  ht ... naama30 Image on the homepageClosed   Foxiz   Updated January 24, 2025 at 1:37pm   4 Most recent comment from Theme Ruby:Thank you for reaching out.  Could you please clarify your request in more detail?  It would be helpful if you could provide a screenshot or example to better illustrate what you are trying to achie ... Calimero88 Change "Destionations" in Citysecrets ThemeClosed   Foxiz   Updated January 19, 2025 at 12:16am   2 Most recent comment from Theme Ruby:Hi, Thank you for your information.   We have reviewed the issue and found that the taxonomies in question were created using the CPT UI plugin. To change the slug, you can follow these steps:  1. N ... lakyszintiaweb Issue with Ads and Shortcodes Not Displaying in AMP PostsClosed   Pixwell   Updated January 14, 2025 at 5:36am   2 Most recent comment from Theme Ruby:Thank you for reaching out. For AMP, ads and shortcodes may require specific settings. Please refer to the official AMP documentation on ads here: AMP Ads Guidelines. This should help ensure compatibi ... NIKOLAOS An error on the leave a comment section on mobile devicesClosed   Foxiz   Updated January 12, 2025 at 1:23am   3 Most recent comment from Theme Ruby:Thank you for the update.  Feel free to contact us if you need further assistance. Best regards, Muhammad Ahsan Iqbal User managementClosed   Foxiz   Updated January 9, 2025 at 1:44pm   2 Most recent comment from Theme Ruby:Thank you for reaching out to us. To create a registration or login page, you may refer to the following guides: Guide to Creating a Login Page Guide to Creating a Registration Page For setting up a b ... itschirag1302 How to Edit the "Latest News" and "Top News" Headings in Foxiz Theme's Mega MenuClosed   Foxiz   Updated January 9, 2025 at 5:30am   2 Most recent comment from Theme Ruby:Thank you for your inquiry. You can change the "Latest News" and "Top News" headings in the default Foxiz theme through the theme's translation feature. Please follow the instructions provided in ... Shaheer Abdullah Facing an error while import demoClosed   Foxiz   Updated January 8, 2025 at 5:12am   2 Most recent comment from Theme Ruby:Thank you for reaching out to us. The issue may be related to incorrect server configurations, such as PHP settings, resource loading limits, allow_url_fopen being disabled, firewall restrictions, or ... NIKOLAOS Custom HTMLClosed   Foxiz   Updated January 7, 2025 at 1:01am   5 Most recent comment from Theme Ruby:Thank you for your reply. To assist you effectively, we need a bit more information: - Could you please provide the elevant URLs related to the issue. - Please provide login credentials for accessing ... adrenalinas List iconsClosed   Foxiz   Updated January 2, 2025 at 2:14pm   2 Most recent comment from Theme Ruby:To apply the custom CSS code across your site, follow these steps: Steps to Add Custom CSS: Navigate to Customize Section Go to Appearance > Customize. Select Additional CSS from the options. Inser ... ukwordgirl Theme not working... in the slightest.Closed   Foxiz   Updated January 2, 2025 at 2:18am   3 Most recent comment from Theme Ruby:Thank you for purchasing our theme! It seems the problem is caused by an incorrect installation package. To resolve this, please: Unzip the downloaded package. Locate the foxiz.zip file inside. Use th ...