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Public Tickets

JamesGil Generate UCSS Litespeed CacheClosed   Foxiz   Updated December 16, 2024 at 2:55pm   5 Most recent comment from Theme Ruby:We’ve made efforts to streamline the CSS as much as possible to ensure optimal performance. All the CSS included in the theme is necessary for the proper functioning of the theme’s features. As th ... fahadruqyya need same theme for subdomain siteClosed   Foxiz   Updated December 16, 2024 at 5:42am   4 Most recent comment from Theme Ruby:Thank you for your clarification. If the subdomain is solely for translation purposes and not a separate live website, you can absolutely use the same theme on your subdomain without any issues. You c ... fahadruqyya single post content size increaseClosed   Foxiz   Updated December 14, 2024 at 4:26am   2 Most recent comment from Theme Ruby:Thank you for reaching out. The font size for single post content is influenced by the Website Body option located in Theme Options > Typography > Website Body. However, please note that this option a ... kingbazsy Cannot locate some demosClosed   Foxiz   Updated December 11, 2024 at 2:45pm   2 Most recent comment from Theme Ruby:Thank you for reaching out to us. To resolve this issue, please ensure that both the Foxiz theme and the Foxiz Core plugin are updated to their latest versions. You can follow the instructions in the ... Diego Elias Enable Podcast in Theme optionsClosed   Foxiz   Updated December 9, 2024 at 4:12am   2 Most recent comment from Theme Ruby:Thank you for your feedback! It appears there may be a bug in the settings. Please open a private ticket and provide us with your site login credentials so we can investigate and help resolve this iss ... qnetofficial footer multi languageClosed   Foxiz   Updated December 8, 2024 at 3:25pm   2 Most recent comment from Theme Ruby:Thank you for reaching out. To create language-specific footers, you can use WPML's String Translation feature. This allows you to translate any static content within the footer, such as text or ... hulihanthomas Importing a Pre-Built SiteClosed   Foxiz   Updated December 8, 2024 at 2:20am   2 Most recent comment from Theme Ruby:Hi, Thank you for reaching out! It appears that the theme options could not be imported. Could you please check the server configuration (php.ini) and increase the max_input_vars to 10000 or higher? A ... JamesGil Feature Request: In Post TOC Open/Closed ToggleClosed   Foxiz   Updated December 5, 2024 at 5:22am   4 Most recent comment from Theme Ruby:Thank you for suggesting this option for individual posts. We’ll forward your feedback to our development team for consideration in future updates. If you have any other suggestions or questions, fe ... JamesGil Blockquote Heading Size Missing?Closed   Foxiz   Updated December 5, 2024 at 5:16am   4 Most recent comment from Theme Ruby:Thank you for your response! Have a great day! Best regards, mipromo WebsiteClosed   Foxiz   Updated December 4, 2024 at 1:08pm   2 Most recent comment from Theme Ruby:Hi, Thank you for reaching out to us. 1/ The issue you mentioned is related to the following setting: "Try to Show Updated Date on Google Search."To resolve this, please navigate to:Theme Options > S ... haonas Suggestion: Burger menu for DesktopClosed   Foxiz   Updated December 1, 2024 at 8:45am   2 Most recent comment from Theme Ruby:Hi, Thank you for reaching out and sharing your suggestion with us. We will forward your proposal to our development team for consideration. However, the theme includes a new feature for creating popu ... JamesGil Building Elements with ElementorClosed   Foxiz   Updated December 1, 2024 at 3:47am   2 Most recent comment from Theme Ruby:Hi, Thank you for purchasing this theme. Due to the extensive number of demos and sections available, adding them to predefined templates may lead to performance issues when editing. Therefore, when i ... officialdesipanchayat AMP Not Compatible FoxizClosed   Foxiz   Updated November 28, 2024 at 12:52pm   2 Most recent comment from Theme Ruby:Thank you for your message. The screenshot you provided is simply a notice indicating that certain JavaScript code is not permitted in AMP. This is not an error. We recommend checking the actual AMP l ... Kabezas Hiding DateClosed   Foxiz   Updated November 28, 2024 at 6:17am   2 Most recent comment from Theme Ruby:Thank you for reaching out. Regarding the meta information on the single post page, we have a guide available for this section. Please refer to the following link for detailed instructions: https://he ... haonas Sticky HeadlineClosed   Foxiz   Updated November 27, 2024 at 1:22pm   4 Most recent comment from Theme Ruby:Thank you for sharing your solution! If you need further assistance, don't hesitate to let us know. Best regards,