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Public Tickets

Kevin Shah How to add sponser person in schema?   Foxiz   Updated 1 hour ago   6 Most recent comment from Theme Ruby:Hi, Sorry for the inconvenience. The theme’s built-in schema function support sponsor schema. However, in your case, the schema is handled by a third-party plugin, so it’s outside of our direct co ... quattrothes Sticky headline   Foxiz   Updated 4 days ago   4 Most recent comment from Theme Ruby:Could you please navigate to Theme Options > Header > Main Menu > Smart Sticky and disable the Smart Sticky option. If you run into any issues or need further assistance, feel free to let me know. Bes ... danilopablo387 How to Translate strings and ruby templte in all idiomes with polylangClosed   Foxiz   Updated 6 days ago   2 Most recent comment from Theme Ruby:Hi,Thank you for contacting us. Simply generate your .po/.mo files for each locale (e.g. en_US, es_ES, de_DE), using Poedit or Loco Translate, and drop them into your theme’s /languages folder. Poly ... hwhosting related postClosed   Foxiz   Updated 2 weeks ago   3 Most recent comment from Theme Ruby:Hi, Thank you for contacting us. Based on the screenshot you provided, the “Related Posts” area is actually a text widget placed in the bottom section of your single-post layout. To remove it, ple ... ajaffarali Multi author supportClosed   Foxiz   Updated 2 weeks ago   2 Most recent comment from Theme Ruby:Thank you for reaching out. To add multiple authors to a post in Foxiz, please refer to our step-by-step guide here:https://help.themeruby.com/foxiz/how-to-assign-multiple-authors-to-the-post/ This do ... rubenramsesm Foxix Post meta barClosed   Foxiz   Updated 2 weeks ago   2 Most recent comment from Theme Ruby:Hi,  Thank you for reaching out! Your issue might be related to the settings detailed in this documentation:  https://help.themeruby.com/foxiz/try-to-show-updated-date-on-google-search/   This fea ... scippy Admin bar not showed for editor roleClosed   Foxiz   Updated 2 weeks ago   2 Most recent comment from Theme Ruby:Hi, Thank you for reaching out. Please navigate to Theme Options > Login > Disable Admin Bar and make sure this option is turned off if it's currently enabled. Here's a screenshot for refere ... scippy Remove sharing icons from sticky menuClosed   Foxiz   Updated 3 weeks ago   2 Most recent comment from Theme Ruby:Hi, Thank you for reaching out. Please go to: Theme Options > Single Posts > Sticky Headline > Show Share Bar, and turn off this option. Let us know if you need any further help! Best regards, scippy How to show only featured postClosed   Foxiz   Updated 3 weeks ago   4 Most recent comment from Theme Ruby:Hi, Thank you for the clarification. You're referring to the "Make this post sticky" option. At the moment, the theme doesn’t support a featured filter for sticky posts in Elementor blocks. We� ... scippy Translation for search buttonClosed   Foxiz   Updated 3 weeks ago   5 Most recent comment from Theme Ruby:Hi, Thank you for the clarification! It sounds like you're referring to the label on the search button. To adjust it, simply follow these steps: Go to Ruby Templates > Focus Header Click Edit ... scippy Custom Global LayoutClosed   Foxiz   Updated 3 weeks ago   2 Most recent comment from Theme Ruby:Hi, Thank you for getting in touch. The section you're referring to is part of a Sidebar template. Please go to Ruby Templates > Focus Sidebar and click “Edit with Elementor”. Once the Elemen ... fatih24500 Request to Change "author" Slug to "yazar" for Author PagesClosed   Foxiz   Updated 3 weeks ago   4 Most recent comment from Theme Ruby:Glad you solved the issue. Let me know if you have any questions! Regards,   scippy Multiple image for "Foxiz - Ad Image" widgetClosed   Foxiz   Updated 3 weeks ago   4 Most recent comment from Theme Ruby:Hi, Thank you so much for letting us know. We also really appreciate your suggestion regarding the view and click counter for the Foxiz - Ad Image widget. I've noted this and will forward it to o ... daniel Elementor gives error when importing Foxiz themeClosed   Foxiz   Updated 3 weeks ago   2 Most recent comment from Theme Ruby:Hi, Thanks for your message and screenshot! Here's how to understand and resolve the issue: The error means the uploaded file is not a valid Template Kit .zip file. You don’t need to upload ... elmrsey1 Activation Issue – Remote Requests Not WorkingClosed   Foxiz   Updated July 16, 2025 at 2:15pm   2 Most recent comment from Theme Ruby:Hi, Thank you for reaching out to us. Could you please update the Foxiz theme and the Foxiz Core plugin to the latest version (2.6.5), and then try activating the license again? For instructions o ...