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Public Tickets

ekler-mk Spacing Between Paragraphs   Foxiz   Updated 4 days ago   2 Most recent comment from Theme Ruby:Hi, Thank you for contacting us. It seems that a plugin may be wrapping the post content, which prevents the default styles from applying correctly. To investigate further, could you please open a pri ... scippy Remove sharing icons from sticky menuClosed   Foxiz   Updated 1 week ago   3 Most recent comment from cand35:Hello, can you cancel the theme domain name reservations? I will use a new theme from finanshaberi.com. The new theme is manevirehberim.com.tr.  This is pictures help me please thank u. https://ibb.c ... Hritwik Post not loading!Closed   Foxiz   Updated 1 week ago   6 Most recent comment from Theme Ruby:Hi, No worries, thank you for the update. Please don't hesitate to reach out again if you need any further assistance. Best regards, mikewronsky Date of publish postClosed   Foxiz   Updated 2 weeks ago   2 Most recent comment from Theme Ruby:Hi,  Thank you for reaching out! Your issue might be related to the settings detailed in this documentation:  https://help.themeruby.com/foxiz/try-to-show-updated-date-on-google-search/   This fea ... mfmorales translate pluginClosed   Foxiz   Updated 3 weeks ago   2 Most recent comment from Theme Ruby:Thank you for contacting us. You may use the WPML or Polylang plugin to build your multilingual website. Please feel free to contact us if you have any further questions. Best regards, mfmorales BlogClosed   Foxiz   Updated 3 weeks ago   2 Most recent comment from Theme Ruby:Hi, Thank you for reaching out to us. Are you referring to enabling infinite scroll pagination for category pages? If so, please go to Theme Options > Category > Post Listing – Pagination, and then ... Kevin Shah How to add sponser person in schema?Closed   Foxiz   Updated 3 weeks ago   6 Most recent comment from Theme Ruby:Hi, Sorry for the inconvenience. The theme’s built-in schema function support sponsor schema. However, in your case, the schema is handled by a third-party plugin, so it’s outside of our direct co ... quattrothes Sticky headlineClosed   Foxiz   Updated 3 weeks ago   4 Most recent comment from Theme Ruby:Could you please navigate to Theme Options > Header > Main Menu > Smart Sticky and disable the Smart Sticky option. If you run into any issues or need further assistance, feel free to let me know. Bes ... danilopablo387 How to Translate strings and ruby templte in all idiomes with polylangClosed   Foxiz   Updated August 4, 2025 at 5:42am   2 Most recent comment from Theme Ruby:Hi,Thank you for contacting us. Simply generate your .po/.mo files for each locale (e.g. en_US, es_ES, de_DE), using Poedit or Loco Translate, and drop them into your theme’s /languages folder. Poly ... hwhosting related postClosed   Foxiz   Updated July 29, 2025 at 6:05am   3 Most recent comment from Theme Ruby:Hi, Thank you for contacting us. Based on the screenshot you provided, the “Related Posts” area is actually a text widget placed in the bottom section of your single-post layout. To remove it, ple ... ajaffarali Multi author supportClosed   Foxiz   Updated July 29, 2025 at 6:00am   2 Most recent comment from Theme Ruby:Thank you for reaching out. To add multiple authors to a post in Foxiz, please refer to our step-by-step guide here:https://help.themeruby.com/foxiz/how-to-assign-multiple-authors-to-the-post/ This do ... rubenramsesm Foxix Post meta barClosed   Foxiz   Updated July 25, 2025 at 4:29am   2 Most recent comment from Theme Ruby:Hi,  Thank you for reaching out! Your issue might be related to the settings detailed in this documentation:  https://help.themeruby.com/foxiz/try-to-show-updated-date-on-google-search/   This fea ... scippy Admin bar not showed for editor roleClosed   Foxiz   Updated July 24, 2025 at 1:37am   2 Most recent comment from Theme Ruby:Hi, Thank you for reaching out. Please navigate to Theme Options > Login > Disable Admin Bar and make sure this option is turned off if it's currently enabled. Here's a screenshot for refere ... scippy How to show only featured postClosed   Foxiz   Updated July 22, 2025 at 7:49am   4 Most recent comment from Theme Ruby:Hi, Thank you for the clarification. You're referring to the "Make this post sticky" option. At the moment, the theme doesn’t support a featured filter for sticky posts in Elementor blocks. We� ... scippy Translation for search buttonClosed   Foxiz   Updated July 22, 2025 at 7:41am   5 Most recent comment from Theme Ruby:Hi, Thank you for the clarification! It sounds like you're referring to the label on the search button. To adjust it, simply follow these steps: Go to Ruby Templates > Focus Header Click Edit ...