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Public Tickets

bibek15 Category pages on my WordPress site are not displaying properly.Closed   Foxiz   Updated September 13, 2024 at 2:51am   2 Most recent comment from Theme Ruby:Hi, The category for this demo uses the Ruby Template for display, so please ensure the "Global WP Query" settings have been set up correctly. Please refer to the following link for guidance: https:// ... AndyHTu Foxiz 2.4.3 Updating FailedClosed   Foxiz   Updated September 13, 2024 at 2:41am   4 Most recent comment from Theme Ruby:Hi, We have replied to you via private tickets and requested further information to assist you. Just a quick note regarding theme and plugin updates: You only need to deactivate the Envato Market plug ... Ikki1990 SEO Title ArticlesClosed   Foxiz   Updated September 9, 2024 at 3:56am   2 Most recent comment from Theme Ruby:Hi, Thank you for reaching out! The theme uses standard WordPress functionality to generate the title tag. If you would like to control the title tag of single posts, we recommend using a third-party ... derar Theme appearanceClosed   Foxiz   Updated September 9, 2024 at 3:31am   2 Most recent comment from Theme Ruby:Hi, Thank you for reaching out! This issue may be caused by the Elementor. I have replied to you in another ticket. Please check that ticket for more details. Regards, Julio Rios Thumbnails not showing upClosed   Foxiz   Updated September 7, 2024 at 3:03am   4 Most recent comment from Theme Ruby:Glad you figured it out! Regards, globala5 Import Demo FailedClosed   Foxiz   Updated September 4, 2024 at 12:22pm   2 Most recent comment from Theme Ruby:Hi, Thank you for reaching out! This issue may be due to the `max_input_vars` setting on the hosting. I have responded in another ticket—please check it for further details. Regards, chandreyeeiam I have categories as my menu, but whenever I am clicking on the menu categoriesClosed   Foxiz   Updated September 4, 2024 at 10:47am   5 Most recent comment from Theme Ruby:Thank you for your update. I'm glad you figured it out! Have a great day! Regards, alborga removeClosed   Foxiz   Updated August 30, 2024 at 2:00am   2 Most recent comment from Theme Ruby:Hi, To address the issue with the popular section, please navigate to Theme Options > Single Post > Related & Popular > Popular Section. Then, remove the Ruby template shortcode (leave the text area s ... EliaCreative Article scroll line colorClosed   Foxiz   Updated August 28, 2024 at 3:17pm   5 Most recent comment from EliaCreative:Ok, thank! Marcos Vinicius Meta DateClosed   Foxiz   Updated August 26, 2024 at 3:04am   4 Most recent comment from Theme Ruby:Thank you for your reply. To better assist you, could you please confirm if you are using Elementor Pro? We’re a bit unclear on the current setup and would like to ensure we understand your situatio ... atum101 Need to knowClosed   Foxiz   Updated August 25, 2024 at 9:43am   2 Most recent comment from Theme Ruby:Hi, Thank you for reaching out! Currently, Foxiz does not support comments on the attachment page. If you would like to enable this feature, please open a private ticket and provide us with the site l ... Rémy Creation template category to print subcategoryClosed   Foxiz   Updated August 22, 2024 at 3:49am   10 Most recent comment from Theme Ruby:Hi, Thank you for your response. While editing and configuring the site falls outside of our standard support coverage, we've gone ahead and set up that category for you as a courtesy. To apply t ... Hoàng Hỗ trợ cấu hình theme Personalized NewsClosed   Foxiz   Updated August 18, 2024 at 2:40am   2 Most recent comment from Theme Ruby:Hi, Thank you for purchasing this theme. 1. To add the post tags and My Interests section, you can use the "Taxonomy List" blocks. For post tags, use the "Taxonomy List 6" block, and for the My Intere ... plocek update plugin foxiz core [failed]Closed   Foxiz   Updated August 14, 2024 at 2:07pm   2 Most recent comment from Theme Ruby:Hi, This issue may be due to outdated validation data in the website. Please navigate to the Foxiz Admin area to check if the theme is activated correctly. If not, try using your purchase code to rea ... 198709km Manju ** WEBSITE DOWN | NOT ACTIVATED **Closed   Foxiz   Updated August 13, 2024 at 4:41am   2 Most recent comment from Theme Ruby:Thank you for reaching out! I have replied to you in another private ticket. Please provide the necessary information so we can assist you as soon as possible. Regards,