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Public Tickets

scippy Admin bar not showed for editor roleClosed   Foxiz   Updated July 24, 2025 at 1:37am   2 Most recent comment from Theme Ruby:Hi, Thank you for reaching out. Please navigate to Theme Options > Login > Disable Admin Bar and make sure this option is turned off if it's currently enabled. Here's a screenshot for refere ... scippy How to show only featured postClosed   Foxiz   Updated July 22, 2025 at 7:49am   4 Most recent comment from Theme Ruby:Hi, Thank you for the clarification. You're referring to the "Make this post sticky" option. At the moment, the theme doesn’t support a featured filter for sticky posts in Elementor blocks. We� ... scippy Translation for search buttonClosed   Foxiz   Updated July 22, 2025 at 7:41am   5 Most recent comment from Theme Ruby:Hi, Thank you for the clarification! It sounds like you're referring to the label on the search button. To adjust it, simply follow these steps: Go to Ruby Templates > Focus Header Click Edit ... scippy Custom Global LayoutClosed   Foxiz   Updated July 22, 2025 at 5:48am   2 Most recent comment from Theme Ruby:Hi, Thank you for getting in touch. The section you're referring to is part of a Sidebar template. Please go to Ruby Templates > Focus Sidebar and click “Edit with Elementor”. Once the Elemen ... fatih24500 Request to Change "author" Slug to "yazar" for Author PagesClosed   Foxiz   Updated July 22, 2025 at 1:15am   4 Most recent comment from Theme Ruby:Glad you solved the issue. Let me know if you have any questions! Regards,   scippy Multiple image for "Foxiz - Ad Image" widgetClosed   Foxiz   Updated July 21, 2025 at 5:09am   4 Most recent comment from Theme Ruby:Hi, Thank you so much for letting us know. We also really appreciate your suggestion regarding the view and click counter for the Foxiz - Ad Image widget. I've noted this and will forward it to o ... daniel Elementor gives error when importing Foxiz themeClosed   Foxiz   Updated July 21, 2025 at 4:58am   2 Most recent comment from Theme Ruby:Hi, Thanks for your message and screenshot! Here's how to understand and resolve the issue: The error means the uploaded file is not a valid Template Kit .zip file. You don’t need to upload ... elmrsey1 Activation Issue – Remote Requests Not WorkingClosed   Foxiz   Updated July 16, 2025 at 2:15pm   2 Most recent comment from Theme Ruby:Hi, Thank you for reaching out to us. Could you please update the Foxiz theme and the Foxiz Core plugin to the latest version (2.6.5), and then try activating the license again? For instructions o ... ENGRDESTINY Category Filter on the homepageClosed   Foxiz   Updated July 15, 2025 at 2:19pm   2 Most recent comment from Theme Ruby:Hi, Thank you for reaching out. Based on your screenshot, it looks like the Unique Post option is enabled for your homepage blocks, but you currently have fewer posts than the blocks require, hence ... edgardosamajii ​ I can't install the theme; it displays an error.Closed   Foxiz   Updated July 10, 2025 at 12:16am   2 Most recent comment from Theme Ruby:Hi, Thank you for reaching out!   This issue may be related to hosting configuration settings such as:  The 'allow_open_urls' directive being disabled ModSecurity being enabled or The the ... annabruno Urgent – Unresolved issues with Foxiz widgets and lack of supportClosed   Foxiz   Updated July 7, 2025 at 1:27pm   2 Most recent comment from Theme Ruby:Hi, A quick update: the issue with unclickable post links has been fixed. Regarding the multiple post types in the Elementor widget query, since each post type has its own taxonomy and use case, Foxiz ... mayarufilmscg Can I Deactivate License from Old Domain and Use It on New Domain?Closed   Foxiz   Updated July 7, 2025 at 10:40am   4 Most recent comment from Theme Ruby:Hi, Simply go to Foxiz Admin in your dashboard and deactivate the theme. For reference, see:https://help.themeruby.com/foxiz/how-to-activate-the-theme/ Feel free to contact us if you have any question ... Samuele Logo in Footer Not Displayed on Safari BrowserClosed   Foxiz   Updated July 7, 2025 at 1:42am   12 Most recent comment from Theme Ruby:Hi, Thank you for your reply. We're still a bit unclear about the exact issue you're experiencing, so let us explain how the dark mode settings work: In the Dark Mode panel, there are two "B ... marketings373 Updating the theme settingsClosed   Foxiz   Updated July 5, 2025 at 6:19am   2 Most recent comment from Theme Ruby:Hi, Thank you for reaching out!  It may simply be a caching problem, could you please clear your browser (and any server or plugin) cache and then reload the page to see if your changes appear? If yo ... miliwojevic A question about functionalityClosed   Foxiz   Updated June 27, 2025 at 5:37am   5 Most recent comment from Theme Ruby:Hi, Thank you for your feedback. No worries, we completely understand your point. We appreciate your suggestion and will keep it in mind as we continue to improve the theme while maintaining performan ...